التحقق من شهادة
دخول المتدربين
UTRINSTITUTE

Certified Product Advisor

For workshop and sales staff: match the right additive to the problem and explain it honestly.

المستوى
تأسيسي
المدة
8 ساعات
طريقة التقديم
عبر الإنترنت
الدروس
4

عن هذا البرنامج

Customers ask simple questions: what does it do, will it harm my engine, how much do I add? This programme prepares counter and workshop staff to answer them correctly, and to recognise when an additive is not the answer.

ما الذي ستتمكن من فعله

  • Identify which product family fits a described symptom
  • Calculate the correct treat rate for a given sump or tank
  • Recognise problems that need a mechanical repair instead
  • Use a technical data sheet and a safety data sheet

الدروس

  1. From symptom to product

    A structured way to ask questions before recommending anything.

  2. Treat rates and compatibility

    Why more is not better, and what must not be mixed.

  3. Explaining additives honestly

    Plain language, realistic expectations, no miracle claims.

  4. Safety, storage and data sheets

    Reading the TDS and SDS, and handling products safely.

لمن هذا البرنامج

  • Parts-counter and retail staff
  • Service advisers and workshop owners
  • Distributor sales teams

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